SUMMARY
Under the direction of the Director of Clinic Operations, coordinates all activities of the Cancer Prevention and Care Program (CPCP), including patient navigation, staff training, administration, compliance, outreach related to the program and shortening the time from cancer diagnosis to treatment initiation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinates CPCP activities at all SBNC medical and dental sites and other sites as determined by community need; trains staff on different cancer prevention program requirements; maintains follow-up records for patients enrolled in the programs
- Ensures program compliance with funding contracts, SBNC policies and procedures, and legal requirements; ensures that the appropriate forms are completed for all Every Woman Counts (EWC) visits and are submitted by an appropriate method to the State of California or other data collection site; compiles statistics for required monthly reports; represents SBNC at meetings related to the program.
- Performs outreach activities to individuals, provider agencies, and community groups; maintains contact with community agencies that may be interested in our Cancer Prevention and Care Program; collaborates with the Development Department to publicize the services.
- Enrolls eligible patients in the Breast & Cervical Cancer Treatment Program and other Cancer Prevention and Care programs.
- Obtain and maintain Covered CA/ Medi-Cal enrollment certification.
- Informs and educates patients and community members of the CPCP at SBNC.
- Works with CPCP patients to get proper health coverage.
- Arranges Primary Care Provider (PCP) visits for patients referred to the Cancer Center due for any vaccinations such as influenza or other preventative care.
- Arranges required dental visit for CPCP patients.
- Helps patient with other logistics involved in CPCP including transportation, interpretation, etc.
- Helps patient with social service referrals if needed- Food Bank, etc.
- Will track CPCP patient follow up calls (performed as needed) to check if they need any resources.
- Identify any gaps in care or treatment for the CPCP.
- Produces monthly and annual reports on patients enrolled in CPCP and outcome, including days to treatment, dental care, regular PCP care, preventive care (Influenza vaccine, etc), insurance coverage, and patient clinical outcomes. Also collects qualitative feedback from patient about SBNC services.
- Performs other reasonably related duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES
- Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations.
- Demonstrates successful work-related behaviors.
- Attends SBNC meetings as required.
- Interacts with patients, physicians, staff, vendors, and visitors in attentive ways that demonstrate caring and that reflect the SBNC mission and philosophy.
- The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position The employee is expected to perform other duties necessary for the effective operation of the department.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.
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Education:
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High school diploma or equivalent.
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Experience:
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Experience in different databases, follow up tracking, community outreach, health education/advocacy, or an equivalent combination of education and experience.
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Knowledge of:
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- Medical terminology.
- Microsoft Office suite.
- Community Resources
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Ability to:
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- Follow verbal and written instructions.
- Communicate effectively.
- Follow up on outstanding items.
- Learn medical terms related specifically to cancer.
- Learn how to use NextGen electronic health records system i2i Tracks case management system.
- Respond and interact with empathy and compassion toward patients experiencing cancer, and their families.
- Explain medical information in an understandable way.
- Speak, read, and write Spanish and English.
- Use basic office equipment including computer, copy machine, fax machine, and postage meter.
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Physical Demands:
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May be required to lift objects weighing up to 25 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about.
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Certification/License:
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Valid California driver’s license.
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Preferred qualifications:
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Experience working in a healthcare setting.
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QUALIFICATIONS
Current CA RN License in good standing
Current AHA CPR Certification
Bilingual in English/Spanish
Education: Associate or BA/BS Degree
Experience: Five (plus) years of direct patient case experience; community health and/or triage
experience
Desired Skills and Abilities: Make quick and accurate assessments
Write accurate and complete documentation
Excellent Communication skills (written and verbal)
Strong Critical-thinking skills
Good history-taking skills
Excellent Interpersonal communication
Strong enthusiasm and willingness to pitch in whenever needed
Good organizational skills
Functions well in a high-stress environment
Physical Demands:
May be required to lift objects weighing up to 25 pounds. Sitting in normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than whole hand(s) or arm(s), for example using a keyboard.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.
Salary Range: $19 - $23.00 / hour
